Agents read, correlate and fix first-line. Engineers design, review and approve. Every write is logged.
One reconciled picture
Firewall, Wi-Fi, switches, PBX, IPTV, HR and mail land in AIR Manager, the console we built. The agent and the engineer read the same data.
AIR Manager, our console
Rooms, four systems on one row
Live front panel, drift flagged
APs on the floor plan
One key per outlet, QR to join
Logs that flag flapping ports
Map built from LLDP, always current
Every IPTV channel, live
Packhound refreshes a still of every multicast channel each minute; a dead or degraded channel shows up here and in the alert feed before a guest calls.
Case studies
A five-console, 20-minute hunt is now one search.
Firewall cluster, hundreds of access points, switch stacks, PBX, IPTV, HR and mail, joined one connector at a time. Why has the meeting-room phone got the wrong IP? Under a minute, and the same answer whoever asks.
Every channel watched; a dead stream is known before a guest calls.
Packhound, our open-source probe, reports every multicast channel as Receiving, Degraded or Lost. It also catches the missing IGMP querier that floods 400 to 700 Mbps out of every port.
| IP | DNS | NTP | Result |
|---|---|---|---|
| DHCP | internal | none | ok |
| DHCP | internal | pool.ntp.org | crash |
| Static | internal | nist | ok |
| Static | public | pool.ntp.org | ok |
One line fixed it. The vendor got the bug report.
New switch stacks rebooted the moment they joined the controller. Working with an AI agent, an 11-case test matrix isolated one combination of internal DNS and a public NTP pool.
A 90-second timeout met a 20-minute timer.
Wi-Fi handsets were unreachable after sitting idle. The agent traced it to the tunnel idle timeout, fixed on the data plane and verified with a packet capture.
Joiners get a key. Leavers lose it. Nobody logs in anywhere.
Staff keys come from the HR system; contractors get sponsored, time-boxed keys; every guest room has its own. Blocking a device across every SSID is one row.
Assessed, hardened and documented, with an engineer saying yes.
An agent installed secure connectors, enabled HTTPS, ran a vulnerability assessment and hardened a legacy server while a live backup pipeline for hundreds of field routers kept running.
Tools we publish
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